Contact & Legal Notice

This page sets out our store details and how to reach our customer service team.

If you have a question about an order, or notice something that doesn't look right on our site, we'd love to hear from you.

Store details

Nora Norwich, noranorwich.co.uk. Email: info@noranorwich.co.uk

Customer service

For any question about orders, shipping, returns, sizing or payments, contact info@noranorwich.co.uk with your name, order number if applicable, the email address used, a description of the issue, and photos if relevant.

Response times

We reply as quickly as possible. Response times may be a little longer during busy or holiday periods.

Our approach

Our goal is to be clear, fair and helpful. Contact us first so we can find a solution that works for you.

Important notice

Information on our site is for general shopping purposes, and we aim to keep it accurate. If you spot an error, please report it to info@noranorwich.co.uk